powerKNOW:
Managing Knowledge in a most effective and efficient
manner
Critical
and valuable Knowledge of an organization can be
saved, structured, shared and transferred back in the
business processes. Loss of Knowledge, its negative
effects and the resulting costs can thus be reduced. Retrieval
of Knowledge and Information can be significantly
speeded up with powerKNOW. It is very effective in
saving different forms of existing Knowledge in an
organization or creating new Knowledge in a structured
and documented form, e.g.
-
Knowledge
about important Objectives and Competencies
-
Best
Practices and Lessons Learned
-
Customer
or Product Knowledge
-
Business
Processes
-
Project
Reports and Skill Database
-
Workforce
Capabilities
-
etc.
Using
powerKNOW, knowledge documents can be stored in a
central Knowledge Base and shared by authorized
users. Quality of the knowledge base can be increased
step by step using different options to structure and
qualify knowledge documents with more relevant meta
information. This optimizes the support of internal
knowledge processes. powerKNOW
supports the Debriefing interview technique to
collect valuable and critical knowledge from
experts.
Six
Steps to sucessful "Saving and Sharing" of
Knowledge using powerKNOW
Step 1: Identification of the "real"
Problem.
Step 2: Identify which knowledge is to be retained,
and specify how and in what form.
Step 3 : Definition of a Knowledge Retention
Process and the role of employees to capture and manage
critical and valuable knowledge.
Step 4: Integration and Setup of Knowledge
Retention Process as a firm component of added value in
your Organization.
Step 5: Customizing powerKNOW in a hierarchical
tree structure (Taxonomy),
creating knowledge documents and laying down the rules
for "Knowledge Retention Process" with its
role models.
Step 6: Supervision and Assistance in
feedback and
transfer of Knowledge back into the Organization.
