FAQ: Upgrade from a previous version of powerKNOW

If you want to upgrade from a version prior to 1.0.4 be sure to make a backup copy of your Config.config file before starting the upgrade process (usually located under c:\inetpub\wwwroot\powerKNOW\data\Config.config).

Upgrade process:
You do not need to uninstall the previous version of powerKNOW in order to do an upgrade to a new version. Just follow these steps:

Backup
It's always a good idea to do a backup of all the data and configuration. See "FAQ: Backup" for details.
Get Install file
If you run powerKNOW under Internet Information Server (IIS) download http://www.powerKNOW.com/powerknow-setup-iis-expert.exe.
If you run powerKNOW under Cassini web server download http://www.powerKNOW.com/powerknow-setup-expert.exe.
These are the small download sets. These sets are totally sufficient for an upgrade.
Run installation
Run the exe file downloaded in the previous step. It will install the new software version. Most of the configuration process of the initial installation will be skipped. The configuration of the previous version of powerKNOW will be used instead.

If you are upgrading from a version prior to 1.0.4 copy the Config.config file back to it's original position.

Now you should be able to use the new version of powerKNOW. All your data and configuration should be available.